Some Clever Ways to Shift Event Marketing Dollars

Business life has changed quite a bit since March, especially for meetings, conferences, and events. Even though this isn’t a long-term trend, public safety measures will probably continue until late next year. Shifting those event marketing dollars toward digital is a solid play, but there are some more engaging and fun ways to connect with […]

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Problem Solvers: What Do I Do When Someone Gives Me a Bad Review?

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Pinstripe Problem Solvers answer your most desperate questions about marketing. In a pinch? Email us your problem, and we’ll help you find an answer. “Pinstripe, help! I checked my Google Reviews this morning, and there it was—a one-star review! I remember the client and have NO IDEA what I did wrong.” First of all, don’t […]

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Zodiac Marketer: Pisces

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In astrology, people belonging to each zodiac sign allegedly have individual inclinations in personality, relationships, and even fate according to the alignment of the stars at the time of birth. Whether or not you believe in astrology, it can be interesting to read about the different personality traits, relationship tendencies, career paths, and the various […]

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Your Best Client is the One You’re With

You’ve seen the meme. A young couple is walking down the sidewalk and he spins around to take a look at another girl walking by. The meme is funny because … well there is truth in the attraction to something new. The grass appearing to be greener on the other side of the fence. Of […]

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Public Relations Need to Be Transparent, Like Wonder Woman’s Jet

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Transparency is a very important policy for any public relations campaign. In this article we find a connection between transparency and Wonder Woman’s jet. According to Wikipedia, it all started with an invisible plane that first appeared in 1942. Over the years, that plane evolved into a jet with the ability to travel almost three […]

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Truth in Advertising: Wonder Woman’s Lasso of Truth

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Few things can heighten the suspense of a cop drama like a good ol’ fashioned lie detector scene. The machine has its tentacles on the perpetrator. A large needle jumps for every spike in their heart rate, confirming what was suspected all along. William Marston, the co-inventor of the lie detector, went by the pen […]

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Good Customer Service Isn’t That Hard

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Remember when getting something from an online store was a bit of a guessing game? Online shopping has changed quite a lot. And, I can appreciate it even more after a recent experience in a store that went sour. The Customer Experience I would say that buying something online has become a good experience, almost […]

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So You Got a Bad Customer Review …

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Public and readily accessible customer reviews are a fact of life for today’s business owners. Whether focused on a specific industry such as reviews at Hotels.com or covering a wide range of companies (i.e. Google Reviews, Yelp … etc.) there are plenty of online sites that want consumers to rate satisfaction with a recent purchase. […]

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Social Media Messaging for Businesses: Peanuts Had It Right!

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“There are three things I have learned never to discuss with people: religion, politics, and the Great Pumpkin.” Quote by Linus, It’s the Great Pumpkin, Charlie Brown. About a half century ago, via his Peanuts characters, Charles Schultz shared the wise admonition above. Yet everywhere we turn today, public figures are falling all over themselves to […]

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Client Ignorance about Your Business Isn’t the Client’s Failing

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Have you ever told a client about one of your products or services and heard this surprised reply: “I didn’t know you had that!”? You may have bitten your tongue to keep from pointing out that this particular offering is listed throughout your website, mentioned in every bit of marketing collateral and advertising you produce […]

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